NEW TOUCH COUNSELING | TELEHEALTH THERAPY IN HAMPTON ROADS, VIRGINIA

You Don't Have to Face This Alone
Feeling stuck? Overwhelmed? Like no matter how hard you try, something still feels off?
You are not broken. And you don't have to figure this out by yourself.
NEW Touch Counseling offers compassionate telehealth therapy across Hampton Roads, VA. From the comfort of your own home, you can connect with a licensed therapist who truly listens.
Are You Feeling Stuck, Overwhelmed, or Weighed Down?
If you are in immediate danger, reach out to:
-
Emergency: Call 911
-
Crisis Lifeline: Call or Text 988
-
Crisis Text Line: Text NAMI to 741741
-
Domestic Violence Hotline: 1-800-799-7233
-
Sexual Assault Hotline: 1-800-656-4673
Maybe it's anxiety that follows you everywhere. A sadness that's hard to put into words. Something painful from your past that keeps finding its way into your present. Or a life change that's left you feeling like you don't quite know who you are anymore.


Whatever brought you here today, we want you to know something important.
Reaching out for support is not a sign of weakness. It's one of the most powerful things you can do for yourself. And it can be the first real step toward healing.
Our licensed therapists serve all across Hampton Roads, including Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Hampton, and Newport News. We are also licensed to serve clients in North Carolina. We show up for you through a secure, private telehealth platform so you can get the support you need without leaving home.
Self-Care Is Not Selfish.
It Is Essential.

"If you're always trying to be normal you will never know how amazing you can be."
— Maya Angelou
Uranda Waller started NEW Touch Counseling with one simple belief. That every person deserves a safe, nurturing space to heal, learn, and grow.
"We believe Nurturing, Education and Wisdom will contribute to your process of growth and self-discovery."
— NEW Touch Counseling
Taking care of your mind, body, and spirit is not a luxury. It is how you show up fully for yourself and for the people you love.
Through therapy, you get more than just someone to talk to. You get a space to slow down, make sense of what you are carrying, and start building the life you actually want to live. More balanced. More present. More you.
That is what we are here for.

We're Here to Help, Whatever You're Going Through
Anxiety. Depression. Trauma. And everything in between. If you see yourself in any of these, you are in the right place.
Individual Counseling

Sometimes you just need a space that is fully yours. One-on-one therapy gives you room to talk through what's going on, understand it better, and figure out your next steps at your own pace. Your goals lead the way.
Family Counseling

When one person in a family is struggling, everyone feels it. Family therapy helps you communicate better, work through what is hard, and actually be there for each other again.
Couples Counseling

Every relationship goes through hard seasons. If you and your partner keep having the same arguments, feel more distant than connected, or are trying to rebuild trust, we can help you find your way back to each other.
Group Counseling

Healing does not always happen alone. In group therapy, you connect with others who understand what you are going through, in a safe space led by a licensed therapist.
Not Sure Where to Start? Browse our specialty areas to find what feels most like what you're going through. You don't have to have it all figured out before you reach out.
The People Behind The Practice | Telehealth Therapy in Hampton Roads, VA
Uranda Waller and the NEW Touch Counseling team are licensed, experienced, and genuinely invested in your wellbeing. We do not believe in one size fits all therapy. We listen first, then we work together on what you actually need.
CHOOSE YOUR THERAPIST
Licensed Clinical Social Worker
Certified Clinical Trauma & Grief Professional
Licensed Clinical Social Worker
Certified Clinical Trauma Professional

Insurance and Payment
We are accepting new clients through commercial insurance, Medicaid, private pay, and EAP programs. We provide therapy for clients located in Virginia and North Carolina.
Virginia:
-
Medicaid & Commercial: Sentara Health · Optum/UH · Aetna · Anthem · CareFirst · Quest Behavioral Health · Carelon Behavioral Health · Independence Blue Cross Pennsylvania · Virginia Medicaid
-
Commercial Only: Cigna/Evernorth
-
EAP Programs: Lyra EAP · Partners Direct Health · Workplace Options
North Carolina:
-
Medicaid & Commercial: Quest Behavioral Health · Carelon Behavioral Health · Independence Blue Cross Pennsylvania · Horizon BCBS of New Jersey
-
Commercial Only: Optum/UH · BCBS of NC · Cigna/Evernorth
Don't see your plan listed? Reach out before you book, we're happy to check.
Please don't share sensitive clinical details by email. If you're in immediate danger or crisis, call 988 or 911.
Got Questions? Contact Us.
If you have questions about insurance, scheduling, or whether we are a good fit, just reach out. Someone will get back to you as soon as possible.
Please don't share sensitive clinical details by email. If you're in immediate danger or crisis, call 988 or 911.
NEW Touch Counseling, LLC
Phone: 757-756-8741
Fax: 757-500-8075
Email: info@newtouchcounseling.com
Location: Hampton Roads, VA, USA
Hours:
Monday - Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 2:00 PM


