Privacy Policy
NEW Touch Counseling Privacy Policy
Last Updated: June 1, 2026
1. Introduction
Welcome to NEW Touch Counseling. We take your privacy seriously, and we want to be upfront about how we handle information when you visit our website. This policy covers our website only. It does not apply to information shared through our secure client portal or during clinical care. That information is handled separately under HIPAA.
2. Information We Collect
Information you provide voluntarily:
When you use our contact form, appointment request link, or email us directly, we may collect your name, email address, phone number, and any message you choose to share.
Information collected automatically:
Like most websites, ours may collect standard technical data through cookies. This includes things like your IP address, browser type, and which pages you visited. We use this only to understand how the site is being used and to make it better.
3. How We Use Your Information
We use the information we collect to respond to your questions, help you schedule an appointment, and keep the website running properly. We do not sell, rent, share, or trade your personal information with third parties for marketing purposes..
4. This Website Does Not Create a Clinical Relationship
Submitting information through this website does not create a therapist-client relationship. It does not constitute clinical advice, diagnosis, or treatment of any kind.
All confidential clinical communications must take place through our secure, HIPAA-compliant EHR platform or during a scheduled session with your therapist.
Please do not share sensitive personal health information through general website forms or standard email. Standard email is not a secure channel for protected health information.
5. HIPAA & Your Clinical Privacy
If you become a client of NEW Touch Counseling, your clinical information is protected under the Health Insurance Portability and Accountability Act (HIPAA). You will receive a separate Notice of Privacy Practices when you begin care. That notice explains your rights and how your health information is used and protected.
This website privacy policy is separate from and does not replace that notice.
6. Third-Party Links
Our website may include links to external platforms such as our scheduling system. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.
7. Cookies
We may use cookies to improve site functionality and understand general usage patterns. You can adjust your browser settings to decline cookies, though some features of the site may not work as intended if you do.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back periodically.
9. Contact Us
If you have questions about this Privacy Policy, you can reach us at: NEW Touch Counseling | 757-756-8741 | info@newtouchcounseling.com
Please do not include sensitive clinical details in any email inquiry. If you are in immediate danger or crisis, call 988 or 911.